Shipping Policy
This policy explains general order preparation, shipment tracking and delivery procedures for purchases placed through Zyrenvo™.
Order Preparation
Orders are prepared after normal order verification and processing. This may include confirming payment information, delivery details and product availability.
Delivery Information
Customers are responsible for providing a complete and accurate delivery address, recipient name, telephone number and other information required for successful delivery.
Tracking
Where tracking is available, shipment information may be provided after the parcel enters the carrier's delivery network. Tracking update frequency can vary by carrier and destination.
Multiple Items
Depending on inventory, fulfillment arrangements and logistics, products from the same order may occasionally be shipped separately.
Delivery Delays
Delivery may be affected by weather, transportation disruption, local carrier operations, customs procedures, peak-season volume or other circumstances outside our direct control.
Package Issues
If tracking appears unusual or a parcel arrives with an identifiable problem, contact service@zyrenvo.com with your order information so the situation can be reviewed.
Company: Shanghai Feiling Network Technology Co., Ltd
Legal Representative: Cai Zhongyuan
Email: service@zyrenvo.com
Phone: +86 755 8252 1822
Customer Service Hours: 8:00 AM – 10:00 PM
Address: Room 101-A, 1027 Wangqiao Road, Pudong New Area, Shanghai