Frequently Asked Questions
Helpful information about Zyrenvo™ clothing, sizing, orders, shipping and returns.
What does Zyrenvo™ sell?
Zyrenvo™ offers women's fashion including tops, dresses, skirts, pants, shorts and other everyday apparel selected for modern, feminine and playful styling.
How do I choose the right size?
Please review the size information provided on the individual product page before ordering. Fit can vary between different designs and silhouettes.
Can colors look different in person?
Slight color differences may occur because of lighting, photography, display settings, fabric dye lots and normal production variation.
How should I care for my clothing?
Follow the care information provided with the garment whenever available. Different fabrics may require different washing, drying or ironing methods.
How can I check my order status?
Where tracking is available, tracking information will be provided after your parcel enters the delivery network.
What if I receive the wrong item?
Contact service@zyrenvo.com and provide your order number together with photographs of the item received and its packaging.
How do I request a return?
Please contact our support team before sending any item back. Return instructions are provided after the request has been reviewed.
How can I contact customer service?
Email us at service@zyrenvo.com. Customer service hours are 8:00 AM – 10:00 PM.
Shanghai Feiling Network Technology Co., Ltd
Legal Representative: Cai Zhongyuan
Phone: +86 755 8252 1822
Email: service@zyrenvo.com
Address: Room 101-A, 1027 Wangqiao Road, Pudong New Area, Shanghai